Summer Games FAQs

Summer Games FAQs

Summer Games FAQs

A Summer Games pass gives passholders the ability to bowl three games every day (plus shoe rental!) between May 21, 2020 and September 7, 2020. Most passes are available for use Monday through Thursday from open until 8 PM and Friday through Sunday from open until 6 PM at participating locations, however hours of operation vary by location so contact your center for more details. Please visit for more information and participating locations.

Yes! Shoe rental is included with both Kid and Adult Passes at all participating locations.

Passes can be used Monday - Thursday from center open time until 8 PM and Friday through Sunday from open to 6 PM. Passes are valid from May 21, 2020 through September 7, 2020. Please keep in mind, lane availability is subject to change based on league and private party commitments; so we recommend calling your preferred location prior to your visit to confirm. Hours can vary by location. Please visit for more information.


A Kid Pass is for guests age 15 and under. The Adult Pass is for guests age 16 and over.

Pricing for passes varies by location and pass type. Visit for pricing details.

The Bundle & Save offer is an online-only exclusive offering a 4-pack of passes at a discounted rate. Each 4-pack comes with 2 Kid Passes and 2 Adult Passes and all pass perks apply.

This year, Kid Passes come with exclusive access to a discounted Summer Games Kid’s Menu as well as a $5 Arcade Credit Reload* with EVERY VISIT! These perks are only available during valid pass hours which vary by location. The Arcade Credit Reload is only available at select locations. If a guest loses their arcade card, any remaining balance is lost and they are subject to a $1 activation fee to secure a new re-loadable arcade card.

*Arcade Credit reload only available at participating locations. Check to see if your location is participating in the Arcade offer at

A regular Kid or Adult Pass is only valid for the location selected at purchase.

Unfortunately, no. They’re only valid at participating locations. You can find more details about our participating centers by visiting

Summer Games Passes are valid from May 21, 2020, through September 7, 2020. September 7, 2020, is the LAST day that the pass can be used.

You can purchase your Passes online or in-person at any participating location. To purchase your Pass online, visit . If you purchase a Pass online, you must pick it up at the location you selected at time of purchase.

Yes! There is a limit of 10 passes per Pass type when purchasing online. If you have any concerns, just give us a call at 1-800-342-5263 or email [email protected].

Yes. Passes will be available for purchase during our presale and at any time throughout the program.

When purchasing your Passes online, simply print your order confirmation and bring it with you to the home location selected at time of purchase. Present your order confirmation at the front desk and you will be issued your Pass(es). Summer Games Passes can be picked up at any time. The Summer Games Arcade Add-on may be picked up any time.

As a Summer Games Pass holder, you’re entitled to an exclusive arcade bonus offer, which is 80 arcade credits for only $19.95 (a $40 value). Guests may purchase ONE (1) Arcade Add-on per Pass/Passport. You can purchase an Arcade Add-on online or in center with your Summer Games Pass purchase. Your Arcade Add-on can be purchased at any time IN CENTER throughout the Summer Games Pass Program. If you are purchasing your Summer Games Pass online, you MUST purchase the Arcade Add-on with your Summer Games pass purchase.

The Arcade Add-on can be purchased in center at any time throughout the Summer Games Pass program. This bonus offer cannot be purchased as a standalone item online, you must visit your home center to add it on if you do not complete it at the time of pass purchase. Arcade Add-on cards are only valid at participating locations. Please visit for more information.


Passholders can purchase ONE Arcade Add-on per Pass/Passport.

Yes! You can reload your arcade card at any card refill station; however, the bonus offer of $19.95 for 80 credits is only valid upon first purchase.

No! There is no expiration date for arcade cards or credits.

Unfortunately, we are not able to replace lost, stolen, or damaged arcade cards.

Refunds will be issued only if requested prior to the Summer Games program start date (May 21, 2020). No full or pro-rated refunds will be issued after May 21, 2020. If you have any additional questions, please contact Guest Services at 1-800-342-5263 or email [email protected]

Please visit the home location where you initially picked up your Pass so one of our associates can assist you.

If necessary, we are able to identify members by verifying their email addresses and/or phone numbers, but to get on the lanes in the quickest, easiest way possible, it's best to always bring the member’s pass.

No. Any membership cards or passes from previous Summer Games programs are not valid and will not be honored.

No. The Summer Games program is based on lane availability and no lanes can be reserved in advance. The program is not intended for larger parties. If you need to reserve lanes for large groups of children or adults, please contact our Event Planners at [email protected]. They will be able to provide you with more detailed information about our popular camp, kids, and daycare packages and our discounted rates for large group events.

If you have any additional questions about Summer Games, please contact us at 1-800-342-5263 or email [email protected].